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COVID-19 business information

Coronavirus (COVID‑19) information for your business

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Commercial Tenancy Relief Scheme

Victoria’s small business tenants and landlords facing financial hardship as a result of the coronavirus (COVID‑19) pandemic have greater support with the Victorian Government announcing that the Commercial Tenancy Relief Scheme is further extended until 28 March 2021.

For more information about the Scheme, see the Victorian Small Business Commission website for commercial tenants and landlords, the process under the Scheme and responses to frequently asked questions.

Eligible commercial landlords and owner-occupiers of commercial properties will receive a 25% reduction in their 2021 land tax bill, with the remainder able to be deferred until 30 November 2021 — including any deferred land tax from 2020. Visit the State Revenue Office website for more information.

More information and support

For the latest advice, information and resources, see the DHHS coronavirus page.

  • If you suspect you, your staff or a regular customer may have coronavirus (COVID‑19) call the Coronavirus Hotline on 1800 675 398.
  • National Coronavirus (COVID‑19) Health Information Line – 1800 020 080 (this number operates 24/7 – if you require translating or interpreting services, call 13 14 50).
  • If you need information on the operation of your business or access to assistance relating to coronavirus (COVID‑19) you can call the Business Victoria coronavirus hotline on 13 22 15 or Contact Us.
  • WorkSafe Victoria has information and advice to help you minimise the exposure of coronavirus (COVID‑19) in your workplace and help manage working from home arrangements.
  • Chartered Accountants Australia provides information on business and tax impacts.
  • The Victorian Chamber of Commerce and Industry provides resources for businesses and is offering free annual membership up to $700 value so all Victorian businesses can access its services.
  • The Australian Banking Association recommends contacting your bank to access any assistance on offer due to the financial impact of coronavirus on your business. This could include deferred loan payments, waiving fees and restructuring loans. If you’re not sure who to contact, the ABA’s website has a list of hardship contact details.
  • The Australian Tax Office (ATO) can provide tailored support to businesses feeling the effects of coronavirus (COVID‑19). If you’re feeling overwhelmed, or getting behind with your tax and super obligations, contact the ATO (on 1800 806 218) or speak to your tax professional.
  • The Fair Work Ombudsman provides information on coronavirus and Australian workplace laws or you can call on 13 13 94.
  • Advice for exporters can be found on the AusTrade website.
  • City of Melbourne is offering grants to businesses within the municipality to invest in online and e-commerce activities, training and development and capital works to adapt to changing conditions.
  • The Australian Small Business and Family Enterprise Ombudsman’s My Business Health website has advice and a Business Toolbox to help you run a healthy business with a healthy mind.


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